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Monthly Archives: August 2011

OK, so lets start from the top…

Two weeks ago I’m supposed to receive a shipment of interactive whiteboards from an undisclosed company. The delivery company shows up, and ZONK!!! The truck has no lift, ramp or anything else to get the boxes down.. Quick phone call to my sales rep, and company re-delivers last Wednesday. Four hours late. While I’m on vacation. Driver wants me to haul the boards inside, as he’s supposed to do curb-only delivery..

After deliberation, he hauls them inside on his electric pallet truck/lift.

I come back from vacation.. rested…

Monday, First day in from vacation… Wireless is down, no internet, everyone breathing down my back.. Quick controller reboot, Network Manager remotes in, everything is working again. I start working with my image for the computers.

Tuesday, again I’m imaging, and working on other crap, while starting to talk to the rep about necessary mounts (which came up in last minute) for the boards.

Wednesday… hell ensues… Contractors strip down the floor from 40 year old paint, which contained lead, everyone is kicked out from the building. Still haggling back and forth with the vendor, as the administrators do not want to pay for the mounts.

Thursday, out of the office, fortunately tech from another school was kind enough to offer shelter and AC of his office to me, my trusty Macbook and iPad. Still haggling with the vendor, eventually get him to come down with the price by 40% and offer free overnight shipping. The admins choke up, and by the end of the day I still do not have the OK. The rep offers to reschedule the install and push it back one week… Admins get pissy about that…

My reaction?? The biggest W…T….F??!!??!!??!! ever!!!

Now trying to convince them that it’s the best and only way to go. Yippie.. I really hope to find that Uranium below the floor in my office…

So today, while at work, I get a call from one of the “side clients”. Panicked voice.. “Perun… my computer just crashed!!! I have no idea what to do… OMG… Im gonna loose everything!!!!”.. Calmly I asked what is happening… So the client replies “Computer crashed, then I heard clicks from the tower!!!”

Fearing that it may be dying hard drive, I calmed the client down, and headed out there after work. I test the drive, and its beautifully clean, S.M.A.R.T reporting good, everything is green across the board… Upon further investigation it turned out that her computer did indeed crash night before. Yes, the clients computer is indeed a Dell.. its five years old… and yes, it has a modem. Windows XP had somehow corrupted modem drivers, which borked the PC, and caused it to BSOD and reboot…

So disabling the modem worked. Furthermore, had to reconfigure client’s network settings, firewall, as well as IE connection settings. Fine.. then installed MS Word and Excell 2007, which somehow got uninstalled, and MS Word 2003.  Furthermore, the client had a huge confusion with regards to saving in MS  Office 2003 format vs. Office 2007..

Two hours go by, the client’s happy.  Oh, and the supposed beeping?  It became apparent when I was there.  Source?  The TV downstairs, echoes upstairs (the computer is located near open space), so when sitting next to the tower, it sounds like the TV cars honk, it sounds like the PC is honking (mildly)